Frequently asked questions

The lifespan is more or less determined by the user. Everyone's external anatomy changes in their own unique way and speed. That is why it is important to have the otoplastics tested every year to determine if it is still leak-proof. In the one person they will leak after 7 years, in the other after 2 years. The average lifespan is 5 years. But still, this has more to do with the user than with the quality of the product.

The maintenance session will be completely useless without the users. The most important part of the maintenance is the leakproof test. During this test, the product specialist tests whether the otoplastics still blocks the ear canals adequately. In addition to this, the dialogue between the user and the product specialist is very important. Based on the experience, adjustments, such as the damping, can be made.

The external anatomy of the ear changes in a unique way and speed with each person. This means that the otoplastics of one person already leaks after 2 years and of the other only after 8 years. For example, if a company decides to replace all otoplastics after 5 years, the first person will have walked around with leaking earplugs for 3 years with the associated harmful consequences. With the second person, the otoplastics are replaced unnecessarily and the company incurs unnecessary costs. It is therefore strongly recommended to test otoplastics for leak-tightness at least annually. In addition, during a maintenance appointment, a dialogue is created between the specialist and the user, and any problems can be addressed and resolved.

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Focus on users Contact us